May 6, 2008 3
Outsourcing Reverse Logistics
Outsourcing Reverse Logistics is a recent article posted Modern Materials Handling.com that has an interview with Tim Konrad of GENCO (my former employer) – it’s a niche for GENCO that it has been rather good at exploiting . He notes the following key points concerning reverse logistics as practiced by a 3PL:
Do it in volume
Establish vendor agreements
Implement a software package
Receive, inspect and dispose
Reconciliation
If you wanted to know what happens to a product that you returned for whatever reason: