@ Supply Chain Management

T’is time to go for a boutique? I’d like to draw your attention to this list of articles by Steve Banker of Arc Advisory Group:

Top SCM Boutique Consulting Firms: Part 1, The Logistics Boutiques

Leading SCM Boutiques – Part 2, Supply Chain Planning Vendors

10 Coolest SCM Boutique Consultants

Most of the firms listed in the lists above span from small consultancies to behemoths who make the industry and in some cases is the industry. So what is it that these small fish are thinking when they play in the playground of the behemoths? By the way, why are there small fish anyways? Are the big fish listening?

Tags: The SCM boutiques, SCM players, Consultants – big and small, Arc Advisory, Steve Banker

Logistics Management has as its lead story this month, the winners of its Quest for Quality awards in the transportation arena. Check it out!

The basis of their picks, the criteria of ranking is discussed in the article. They include:

Transportation service providers are rated on LM’s five key criteria: On-time Performance, Value, Customer Service, Information Technology, and Equipment & Operations. Due to the nature of supply chain services offered by third-party players, a different set of criteria is used to judge this category. Third parties are rated on the following attributes: Carrier Selection & Negotiation, Order Fulfillment, Transportation & Distribution, Inventory Management, and Logistics Information Systems.

The evaluation itself is a weighted metric. The scores take into account the importance readers attach to each attribute. Each year, readers are first asked to rank the attributes in each category on a five-point scale, with 5 representing the highest value and 1 representing the lowest value. Our research team then uses those attributes’ rankings to create weighted scores in each category.

And the winners in the broad categories as outlined below are:

• National LTL: Impressive Pedigree
• Regional LTL: Strong Down the Stretch
• Truckload:Fast Runners on a Muddy Track
• Rail/Intermodal: Favorites Across the Board
• Ocean Carriers: True Thoroughbreds
• Air Carriers: Sky Sires
• Freight Forwarders: Fast Breakers
• Third-Party Logistics: Global Pace Setters

Some thoughts to savor though,

But while shippers are clearly more satisfied with their core-carriers, we have noticed a somewhat troubling trend that began with our 2006 report. Overall satisfaction and core satisfaction scores are trending downward over the past two years. As a matter of fact, the survey found that core satisfaction scores were down over 2006 findings in every category with the exception of Truckload-Expedited (38.3), Rail/Intermodal (30.69), and Air Cargo (35.00). And while core satisfaction scores continue to be higher than non-core, our team found that the 2007 overall satisfaction scores were down in 13 of the 16 categories compared to the 2006 results.

Tags: Quest for Quality Awards, Logistics Management, Ranking of Transportation Providers

Private fleets for hire – a great idea but does it work? Logistics Management reports on the efforts of private fleets to hire themselves out for the back haul – maybe even contribute to the logistics budget bottom line.

The only problem with this is that it is a great idea but execution is the problem. I speak from personal experience. In my previous job at Genco, I worked on precisely this sort of opportunity with a host of private shippers – some really big names in there as well. It was called Genco Shipper Alliance.

The Shipper Alliance started in July of 2005 with Unilever as its first customer. Since this time, GENCO has put a tremendous amount of work into building the program and maintaining good working relationships with all shippers and carriers involved. Shipper Alliance, to be successful, had a dependency on shared assets and collaborative participation by all of the Alliance members. This support has become increasingly difficult to maintain with our customers in the current economic situation and has substantially changed the value proposition of the Shipper Alliance going forward.

The work I did was create the algorithms that created the tours that collaborators in the shippers alliance would use – so its mathematically feasible and with a bit of ingenuity it can be made real time as well. However, the reason why the plug was pulled is illustrative – whose truck, what load, who gets the final say?

Meanwhile, getting back to the article…

From time to time, you get squeezed on every front – the blog has suffered a bit in that time. But there’s light at the end of the tunnel.

This chap is turning ONE! That’s my son Sahel and he turned 1 on July 29th this year and we’re having a birthday bash this coming weekend. Its a bash alright and even though he might not remember anything about it, he will sure get to see the photos. And videos as well.

Meanwhile, I came across this article titled – 10 Common Misconceptions about Lean Manufacturing which I found to be quite interesting. #8 picks my fancy because it is an important point about balance:

8. Lean is the elimination of waste. Much of Lean is about getting rid of waste (muda). There is also the elimination of variation (mura) and overburden (muri). Variation can result in overburden, resulting in waste. The elimination of waste is good shorthand for getting rid of the root causes, which include overburden (forcing a system to do something it is not designed to) due to variation (in customer demand, people’s ability, material quality,etc.), in order to build a stronger system.

Tags: My son turns One, 10 Common Misconceptions about Lean Manufacturing

Manufacturing Trends is making available a free download of an "experts" guide to Six Sigma . I quickly perused it and it looks fine but as always as far as statistical symbols go, a little due diligence is always a good measure. You have to register in order to obtain the download but I think its worth it.

Tags: Six Sigma Manufacturing-Trends Lean Six Sigma

A recent article in the trade rag – Tooling & Production highlights why I think that Toyota is a company worthy of emulation. The article titled – Makeover will transform Japanese plant into model of innovation, highlights the recent steps that Toyota has taken in order to venture into the unknown.

In an earlier post, I had highlighted the call issued from the chief executive of Toyota – to embark on radical changes. This article highlights how far along they’ve come in taking bold steps in order to sharpen (not regain) its competitive edge.

When Takaoka’s makeover is completed in 2009, it will build more models, faster, on shorter assembly lines than any other Toyota factory. It will use innovative approaches in virtually every step of the manufacturing process, from stamping and welding to painting and final assembly. It will become a fount of ideas for the Toyota manufacturing empire.

In the general sense, Toyota is setting up its Takaoka plant to be a flexible manufacturing site – thus, what you cannot gain with manufacturing efficiencies, Toyota must make up for with speed. One can imagine that this is really a two step approach. As the models that roll out from the Takaoka plant garner praise/rejection, Toyota’s other plants around the world (which are now dedicated to producing a stable portfolio of cars) will offer the production capacity to quickly capitalize on cars that consumers want. Buried in this story is a delicious irony – that of outsourcing. Toyota is actually outsourcing to the US and Europe.

Toyota’s plants in North America, Europe and elsewhere will continue to be dedicated to high volumes of a few nameplates, or what Watanabe calls "stable production." The elite plants in Japan, in contrast, will produce many models flexibly.

But what are the goals that Toyota has placed in front of its engineering and production teams? Above, you have a preview of the allocation of resources, the way the field has been set up so that the marathon can ensue but what are the milestones on the way?

Watanabe also wants to save money. Toyota’s current cost- cutting program is generating annual savings of $2.5 billion. Not enough. Give me more, Watanabe said. What’s the new target? Toyota won’t say.

Read the rest of this entry »

One of my blog friends, Randy Littleson, alerted me to the release of RapidResponse9 – a Response Management tool. In the light of my recent series on Surviving the China Rip Tide: Surviving the China Rip Tide – How to profit from the Supply Chain Bottleneck and Surviving the China Rip Tide – Recommendations???, I think it is quite appropriate to highlight the need (or upcoming need) for Response Management.

So what does Response Management do for you?

Taken from their website,

"In high-volatility, supply-constrained businesses, the new basis of competition is the ability to peer faster than your competitors into the black box of multiple planning and execution processes, running offline scenarios that give collective, rapid visibility to financial and service impact of a short list of viable decision alternatives,’" said supply chain research director Stephen Hochman, in a recent AMR Research article.

Now, regardless of whether this volatility is/has been created by your own supply chain decisions or those of others, in this age of having done globalization or off shoring already, you might very well need such a product or something like it to mitigate some of the risks the firm has exposed itself to with long lead times and global logistics. Moreover, response management is equally applicable for firms that have not packed up shop and shifted to China – when the one of the key differentiators is speed when competing with firms that obtain parts/products from overseas, getting the right product in the right quantity to the customer (especially if they’re high margin products) is going to be a source of relative advantage vis a vis its competitors.

If you’d like to know more about Response Management, there is a white paper on the subject by AMR Research that you can download for free at the Kinaxis website if you sign up.

What can I say – Lead time, lead time, lead time! What an age to live in?

Tags: RapidResponse 9, Kinaxis, Response Management